FAQs

Payment

You have multiple payment options:

– All credit and debit cards

– UPI

– All wallets, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik & Jio.

– Net-banking via all leading banks

– Paypal

– Pay later services such as Lazypay and Epaylater

No, there are no hidden charges. All listed prices are inclusive of all taxes.

Returns

If a replacement has been requested, then we will send you an email explaining the complete process. It will be initiated after we receive the original item from you.

  • Delayed delivery of the product

In case the product is not received, you can cancel the order and the full amount will be refunded back to the you within 14 working days. (BLUEBIRD is not responsible for delays in refund processing because of delays caused by banks, calamities or national holidays).

  • Wrong product received.
  • Damaged product received.

In such cases, we require that

  • – Items should not be installed or used.
  • -All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.

Cancellations

You can cancel your order by filling out this simple form HERE, before the item has been dispatched.

If the item has not been delivered, you may cancel the order by refusing delivery.

Your refund process will be initiated after we receive the original product from the courier.

It usually takes 2 working days to cancel an order. You will be notified about the cancellation by call or e-mail. If the item has already been dispatched, it will take around 7 working days for the cancellation and refund process to complete, once the product is returned to our warehouse.

Shipping

There is shipping charges for any orders at www.bluebirdonlineshopping.com depending on the pincode.

We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.

Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next day.

Please allow 7 to 10 business days for your order to arrive.

We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.

Delivery times are influenced by product availability, your shipping destination and the courier partner’s time-to-deliver to your location. Please allow 7 to 10 business days for your order to arrive.

All orders are shipped with an invoice from BLUEBIRD. In case you don’t receive an invoice, you may submit a ticket by filling out this simple form at support.bluebirdonlineshopping.in

  1. A shipping confirmation with your tracking ID will be sent to you after the product has been dispatched. You can use this ID to track your order by visiting www.bluebirdonlineshopping.com and clicking on “Track your order”
  2. This will tell you the approximate delivery time of your order and the current shipping status.
  1. If your order arrives visibly damaged, please contact BLUEBIRD Customer Service immediately. You can reach out to us at support@bluebirdonlineshopping.com with your order ID and images of the product. BLUEBIRD will dispatch a replacement or initiate a refund immediately.
  2. If you believe that the packaging of your order has been tampered with or damaged before delivery, please refuse to take delivery of the package and submit a ticket at support@bluebirdonlineshopping.com, mentioning your order ID. Noise will dispatch a replacement or initiate a refund immediately